Meeting Transcriptions - Complete Guide
Meeting Transcriptions is a powerful feature that helps you capture, store, and analyze project meetings. The AI automatically extracts action items, key decisions, follow-ups, and risks from your meeting transcripts, saving hours of manual note-taking and ensuring nothing falls through the cracks.
What Are Meeting Transcriptions?
Meeting Transcriptions allow you to:
- Store meeting transcripts from any source (Teams, Zoom, manual notes)
- Track attendees, meeting dates, and meeting types
- Extract action items with assignees and due dates using AI
- Identify key decisions, topics discussed, and follow-ups
- Surface risks and concerns mentioned during meetings
- Search across all meeting content for historical reference
- Integrate with AI Reports for comprehensive project analysis
Why Use Meeting Transcriptions?
Traditional Meeting Notes Problems
| Problem | Impact |
|---|---|
| Action items get lost | Tasks fall through the cracks |
| No searchable archive | Cannot find past discussions |
| Manual summarization | Time-consuming and inconsistent |
| Decisions not documented | Disputes about what was agreed |
| Follow-ups forgotten | Important items do not get addressed |
How Meeting Transcriptions Help
| Feature | Benefit |
|---|---|
| AI-extracted action items | Automatic task identification with assignees |
| Searchable transcripts | Find any past discussion instantly |
| Consistent summaries | AI generates executive summaries |
| Decision tracking | Clear record of what was decided and by whom |
| Follow-up identification | Never miss important follow-through items |
| Risk flagging | AI surfaces concerns mentioned in meetings |
| Report integration | Meeting data feeds into AI project reports |
Getting Started
Accessing Meeting Transcriptions
- Navigate to your Project
- Click the Meetings tab in the project menu
- You will see the Meeting Transcriptions list
Creating a Meeting Transcription
Option 1: Paste Transcript Text
- Click + Add Meeting
- Fill in meeting details:
- Title: Descriptive meeting name
- Date and Time: When the meeting occurred
- Duration: Length of meeting in minutes
- Meeting Type: Teams, Zoom, In-Person, Phone, etc.
- Add Attendees (name, role, company, email)
- Select Transcription Source: Where the transcript came from
- Paste the Transcript Content in the text area
- Enable Process with AI (recommended)
- Click Save
Option 2: Upload Transcript File
- Click + Add Meeting
- Fill in meeting details (same as above)
- Click Upload File instead of pasting text
- Select your transcript file (TXT, PDF, DOCX supported)
- The system will extract text automatically
- Click Save
Meeting Types
Site Service Pro supports multiple meeting types:
| Type | Description |
|---|---|
| Microsoft Teams | Virtual meetings via MS Teams |
| Zoom | Zoom video conferences |
| Google Meet | Google Meet calls |
| In-Person | Physical meetings on-site or office |
| Phone | Phone calls and conference calls |
| Webex | Cisco Webex meetings |
| Other | Any other meeting format |
Transcription Sources
Where did your transcript come from?
| Source | Description | Best For |
|---|---|---|
| Otter.ai | AI transcription service | Automated transcription |
| Microsoft Teams | Built-in Teams transcription | Teams meetings |
| Zoom | Built-in Zoom transcription | Zoom meetings |
| Rev | Professional transcription | High-accuracy needs |
| Google Meet | Built-in Google transcription | Google Workspace users |
| Descript | Audio/video editing platform | Podcast-style meetings |
| Fireflies.ai | AI meeting assistant | Cross-platform recording |
| Manual | Typed notes or manual entry | In-person meetings |
| Other | Any other source | Specialized tools |
AI-Powered Analysis
When you enable Process with AI, the system automatically analyzes your transcript and extracts structured information. The AI uses whichever provider you have configured in your AI Settings (Commercial or Private AI).
Executive Summary
A concise overview of the meeting covering:
- Main purpose of the meeting
- Key topics discussed
- Important outcomes
- Overall meeting sentiment
Action Items
Tasks identified during the meeting:
| Field | Description | Example |
|---|---|---|
| Task | What needs to be done | "Send updated schedule to client" |
| Assignee | Who is responsible | "John Smith" |
| Due Date | When it is due | "January 15, 2026" |
| Priority | Urgency level | High, Medium, Low |
Example output:
Action Items:
1. [HIGH] John Smith - Submit revised budget by Jan 10
2. [MEDIUM] Sarah Jones - Schedule site visit with inspector
3. [LOW] Mike Wilson - Update project documentation
Key Decisions
Important decisions made during the meeting:
| Field | Description | Example |
|---|---|---|
| Decision | What was decided | "Approved Change Order #5" |
| Context | Why it was decided | "Due to unforeseen site conditions" |
| Decided By | Who made the decision | "Project Owner" |
Topics Discussed
Main subjects covered in the meeting, such as:
- Budget review
- Schedule updates
- Safety concerns
- Subcontractor coordination
- Material deliveries
Follow-Up Items
Items requiring follow-up (different from action items — these are things to track or revisit):
| Field | Description |
|---|---|
| Item | What needs follow-up |
| Owner | Who is tracking it |
| Notes | Additional context |
Risks and Concerns
Issues or concerns raised during the meeting:
| Field | Description |
|---|---|
| Risk | The concern identified |
| Impact | Potential consequences |
| Mitigation | Suggested response |
Example:
Risk: Supply chain delays for electrical equipment
Impact: Could delay Phase 2 start by 2 weeks
Mitigation: Identify alternate suppliers, expedite existing orders
Managing Attendees
Adding Attendees
For each meeting attendee, you can track:
| Field | Required | Description |
|---|---|---|
| Name | Yes | Full name of attendee |
| Role | No | Job title or role |
| Company | No | Organization they represent |
| No | Contact email |
Example attendee list:
- John Smith, Project Manager, ABC Construction
- Sarah Jones, Superintendent, ABC Construction
- Mike Wilson, Owner's Rep, Client Company
- Lisa Chen, Architect, XYZ Design
Tip: Including attendee information helps the AI better attribute action items and decisions to specific people.
Viewing Meeting Details
Meeting Summary View
When you open a meeting transcription, you will see:
- Header: Meeting title, date, duration, type
- Attendees: List of participants
- AI Summary: Executive summary (if processed)
- Action Items: Extracted tasks with status
- Key Decisions: Decisions made
- Topics: Discussion topics
- Follow-Ups: Items requiring follow-up
- Risks: Concerns identified
- Full Transcript: Complete meeting text
Searching Meetings
Find specific discussions using search:
- Use the Search box at the top of the meeting list
- Search by keyword, attendee name, or topic
- Results show matching meetings with highlighted excerpts
Integration with AI Reports
Meeting transcription data is automatically available when creating AI project reports:
- Decisions from meetings can be referenced in project reports
- Action items provide context for progress tracking
- Risks identified in meetings feed into risk analysis sections
- The AI can cross-reference meeting discussions with actual project data
To include meeting data in a report, select the relevant data categories when creating your AI Report.
Tips for Better Results
Before the Meeting
- Use a transcription tool (Teams, Zoom, Otter.ai, etc.) for automatic capture
- Ensure recording is enabled before the meeting starts
- Announce that the meeting is being recorded
Transcript Quality
- Higher quality transcripts produce better AI analysis
- Clean up obvious transcription errors before processing
- Include speaker names when possible for better attribution
- For very long meetings, consider processing key sections separately
After Processing
- Review AI-extracted action items for accuracy
- Verify assignees and due dates are correct
- Add any missing items the AI may have missed
- Use the meeting data in your AI project reports for comprehensive analysis