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Meeting Transcriptions - Complete Guide

Meeting Transcriptions - Complete Guide

Meeting Transcriptions is a powerful feature that helps you capture, store, and analyze project meetings. The AI automatically extracts action items, key decisions, follow-ups, and risks from your meeting transcripts, saving hours of manual note-taking and ensuring nothing falls through the cracks.


What Are Meeting Transcriptions?

Meeting Transcriptions allow you to:

  • Store meeting transcripts from any source (Teams, Zoom, manual notes)
  • Track attendees, meeting dates, and meeting types
  • Extract action items with assignees and due dates using AI
  • Identify key decisions, topics discussed, and follow-ups
  • Surface risks and concerns mentioned during meetings
  • Search across all meeting content for historical reference
  • Integrate with AI Reports for comprehensive project analysis

Why Use Meeting Transcriptions?

Traditional Meeting Notes Problems

Problem Impact
Action items get lost Tasks fall through the cracks
No searchable archive Cannot find past discussions
Manual summarization Time-consuming and inconsistent
Decisions not documented Disputes about what was agreed
Follow-ups forgotten Important items do not get addressed

How Meeting Transcriptions Help

Feature Benefit
AI-extracted action items Automatic task identification with assignees
Searchable transcripts Find any past discussion instantly
Consistent summaries AI generates executive summaries
Decision tracking Clear record of what was decided and by whom
Follow-up identification Never miss important follow-through items
Risk flagging AI surfaces concerns mentioned in meetings
Report integration Meeting data feeds into AI project reports

Getting Started

Accessing Meeting Transcriptions

  1. Navigate to your Project
  2. Click the Meetings tab in the project menu
  3. You will see the Meeting Transcriptions list

Creating a Meeting Transcription

Option 1: Paste Transcript Text

  1. Click + Add Meeting
  2. Fill in meeting details:
    • Title: Descriptive meeting name
    • Date and Time: When the meeting occurred
    • Duration: Length of meeting in minutes
    • Meeting Type: Teams, Zoom, In-Person, Phone, etc.
  3. Add Attendees (name, role, company, email)
  4. Select Transcription Source: Where the transcript came from
  5. Paste the Transcript Content in the text area
  6. Enable Process with AI (recommended)
  7. Click Save

Option 2: Upload Transcript File

  1. Click + Add Meeting
  2. Fill in meeting details (same as above)
  3. Click Upload File instead of pasting text
  4. Select your transcript file (TXT, PDF, DOCX supported)
  5. The system will extract text automatically
  6. Click Save

Meeting Types

Site Service Pro supports multiple meeting types:

Type Description
Microsoft Teams Virtual meetings via MS Teams
Zoom Zoom video conferences
Google Meet Google Meet calls
In-Person Physical meetings on-site or office
Phone Phone calls and conference calls
Webex Cisco Webex meetings
Other Any other meeting format

Transcription Sources

Where did your transcript come from?

Source Description Best For
Otter.ai AI transcription service Automated transcription
Microsoft Teams Built-in Teams transcription Teams meetings
Zoom Built-in Zoom transcription Zoom meetings
Rev Professional transcription High-accuracy needs
Google Meet Built-in Google transcription Google Workspace users
Descript Audio/video editing platform Podcast-style meetings
Fireflies.ai AI meeting assistant Cross-platform recording
Manual Typed notes or manual entry In-person meetings
Other Any other source Specialized tools

AI-Powered Analysis

When you enable Process with AI, the system automatically analyzes your transcript and extracts structured information. The AI uses whichever provider you have configured in your AI Settings (Commercial or Private AI).

Executive Summary

A concise overview of the meeting covering:

  • Main purpose of the meeting
  • Key topics discussed
  • Important outcomes
  • Overall meeting sentiment

Action Items

Tasks identified during the meeting:

Field Description Example
Task What needs to be done "Send updated schedule to client"
Assignee Who is responsible "John Smith"
Due Date When it is due "January 15, 2026"
Priority Urgency level High, Medium, Low

Example output:

Action Items:
1. [HIGH] John Smith - Submit revised budget by Jan 10
2. [MEDIUM] Sarah Jones - Schedule site visit with inspector
3. [LOW] Mike Wilson - Update project documentation

Key Decisions

Important decisions made during the meeting:

Field Description Example
Decision What was decided "Approved Change Order #5"
Context Why it was decided "Due to unforeseen site conditions"
Decided By Who made the decision "Project Owner"

Topics Discussed

Main subjects covered in the meeting, such as:

  • Budget review
  • Schedule updates
  • Safety concerns
  • Subcontractor coordination
  • Material deliveries

Follow-Up Items

Items requiring follow-up (different from action items — these are things to track or revisit):

Field Description
Item What needs follow-up
Owner Who is tracking it
Notes Additional context

Risks and Concerns

Issues or concerns raised during the meeting:

Field Description
Risk The concern identified
Impact Potential consequences
Mitigation Suggested response

Example:

Risk: Supply chain delays for electrical equipment
Impact: Could delay Phase 2 start by 2 weeks
Mitigation: Identify alternate suppliers, expedite existing orders

Managing Attendees

Adding Attendees

For each meeting attendee, you can track:

Field Required Description
Name Yes Full name of attendee
Role No Job title or role
Company No Organization they represent
Email No Contact email

Example attendee list:

  • John Smith, Project Manager, ABC Construction
  • Sarah Jones, Superintendent, ABC Construction
  • Mike Wilson, Owner's Rep, Client Company
  • Lisa Chen, Architect, XYZ Design

Tip: Including attendee information helps the AI better attribute action items and decisions to specific people.


Viewing Meeting Details

Meeting Summary View

When you open a meeting transcription, you will see:

  1. Header: Meeting title, date, duration, type
  2. Attendees: List of participants
  3. AI Summary: Executive summary (if processed)
  4. Action Items: Extracted tasks with status
  5. Key Decisions: Decisions made
  6. Topics: Discussion topics
  7. Follow-Ups: Items requiring follow-up
  8. Risks: Concerns identified
  9. Full Transcript: Complete meeting text

Searching Meetings

Find specific discussions using search:

  1. Use the Search box at the top of the meeting list
  2. Search by keyword, attendee name, or topic
  3. Results show matching meetings with highlighted excerpts

Integration with AI Reports

Meeting transcription data is automatically available when creating AI project reports:

  • Decisions from meetings can be referenced in project reports
  • Action items provide context for progress tracking
  • Risks identified in meetings feed into risk analysis sections
  • The AI can cross-reference meeting discussions with actual project data

To include meeting data in a report, select the relevant data categories when creating your AI Report.


Tips for Better Results

Before the Meeting

  • Use a transcription tool (Teams, Zoom, Otter.ai, etc.) for automatic capture
  • Ensure recording is enabled before the meeting starts
  • Announce that the meeting is being recorded

Transcript Quality

  • Higher quality transcripts produce better AI analysis
  • Clean up obvious transcription errors before processing
  • Include speaker names when possible for better attribution
  • For very long meetings, consider processing key sections separately

After Processing

  • Review AI-extracted action items for accuracy
  • Verify assignees and due dates are correct
  • Add any missing items the AI may have missed
  • Use the meeting data in your AI project reports for comprehensive analysis
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